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| Changes |
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Our shop
needs to approve all changes made after the date of order. |
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The production
status of the order will determine if the change will result
in longer lead times or additional charges. |
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On custom
orders, other charges may apply. |
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More than
one change per order may result in a change order fee. |
| Cancellations
of Orders – Standard Pieces |
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Any order
in process may be cancelled up to one month after the order
date without any handling fees. |
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If the
order is cancelled more than one month after the date of order,
a handling charge of $50 will apply. |
| Cancellations
of Orders – Custom Pieces |
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If the
piece being cancelled has custom details and/or dimensions and
is already in process, we will charge a 10% handling fee and
a fee equal to 10% of the price of the piece. Even if the order
is not in process, we will assess a non-refundable custom drawing
fee of up to $100. |
| Refunds
for Standard Pieces after Delivery |
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If a piece
has been delivered to your home, you may return it within two
weeks of delivery. |
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The purchase
price, less a $50 per piece restocking fee, delivery and pick-up
fee, and repair fees (if applicable), will be refunded within
two weeks of picking up the furniture. |
Items with custom details and dimensions are not
returnable.


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Orders
for products made by other manufacturers cannot be cancelled
or changed once an order has been placed. |
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These items
cannot be returned except for defects in materials or workmanship. |
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